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Order
Policy |
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For maximum security all orders are
placed through our secure server using
SSL Security (the highest available.)
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When you are finished shopping, press
the checkout button to pay for your
items. Placing an order means acceptance
of our policies. We accept Visa,
MasterCard, and American Express. You will receive an
order confirmation by e-mail.
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Return Policy |
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100 % customer satisfaction. If you are
not completely happy with your purchase
, we will exchange your items, refund
your money, or send you a gift
certificate for the amount of purchase.
Please retain your original packaging
and invoice and include with all returns. Note: please contact us for
an RMA number if you find it necessary
to return any items. We will not accept
any packages without authorization. |
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Shipping Policy (Free Shipping) |
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Orders ship within 48 hours Monday
through Friday. If an item is out of
stock, you will be notified by e-mail
within 48 hours and a refund will be
issued in the manner of your original
charge. |
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All merchandise is shipped by Federal
Express "Express Saver" service to insure
quick delivery If you require two-day
or overnight delivery, please contact us
directly and we will make arrangements
charging you the difference over our
standard free shipping. |
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Privacy Policy |
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This policy covers information collected
by Twist.
It is our policy not to sell or release
information to anyone about visitors to
our site or about customers of Twist. We do
not keep your credit card information on
file so have your credit card available
for each order. |
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Internet cookies are not used. SESSION
cookies are used to maintain a list of
items ordered only and expire after a
short time. Any personal information
supplied to us is not made available and
only used for processing your order.
When visiting any internet site your
unique IP address is recorded. No
personal information is obtained from
this address. No images, files or
cookies are downloaded from third party
servers. |
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